Privacy Policy

Introduction

At Sweet20Lines, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our free-to-play slot game "20 Sweet Candies & Fruits".

This policy applies to all information collected through our website and any related services, sales, marketing, or events.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our contact form
  • Subscribe to our newsletter (if available)
  • Provide feedback or support requests

This information may include:

  • Name and email address
  • Contact information
  • Any messages or communications you send to us

Automatically Collected Information

We may automatically collect certain information about your device and usage patterns, including:

  • IP address and location information
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring website information
  • Device information

Game-Related Information

Since our game is free-to-play and does not involve real money, we do not collect:

  • Financial information
  • Payment details
  • Gambling transaction data
  • Account balance information

How We Use Your Information

We use the information we collect for various purposes, including:

  • Website Operation: To operate and maintain our website
  • Communication: To respond to your inquiries and provide customer support
  • Analytics: To analyze website usage and improve our services
  • Legal Compliance: To comply with applicable laws and regulations
  • Security: To protect against fraud and unauthorized access

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website
  • Legal Requirements: We may disclose information when required by law or to protect our rights
  • Business Transfers: In the event of a merger or acquisition, information may be transferred to the new entity

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

The slot game is provided through a third-party iframe. Please refer to the game developer's privacy policy for information about their data collection practices.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Security measures include:

  • SSL encryption for data transmission
  • Secure server infrastructure
  • Regular security updates and monitoring
  • Limited access to personal information

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Contact form submissions: Retained for 2 years
  • Analytics data: Retained for 26 months
  • Server logs: Retained for 30 days

Your Rights (Australia)

Under Australian privacy law, you have certain rights regarding your personal information:

  • Access: You can request access to your personal information
  • Correction: You can request correction of inaccurate information
  • Deletion: You can request deletion of your personal information
  • Objection: You can object to certain uses of your information
  • Portability: You can request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. This section explains what cookies we use and how you can control them.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling certain website functions.

Types of Cookies We Use

Cookies We Do NOT Use

We do not use the following types of cookies:

  • Advertising Cookies: No targeted advertising or remarketing
  • Analytics Cookies: No Google Analytics or similar tracking
  • Social Media Cookies: No Facebook, Twitter, or other social media tracking
  • Marketing Cookies: No email marketing or promotional tracking
  • Personalization Cookies: No user behavior tracking for personalization

Cookie Management

You can control cookies through:

  • Cookie Banner: Accept or decline non-essential cookies when you first visit
  • Browser Settings: Configure cookie preferences in your browser
  • Cookie Deletion: Delete existing cookies through browser settings

Browser Cookie Settings

You can manage cookies through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

Impact of Disabling Cookies

If you disable cookies:

  • Essential cookies cannot be disabled (website will still function)
  • Cloudflare cookies cannot be disabled (security features will still work)
  • Cookie consent preferences will not be remembered
  • Some website features may not work optimally

Cookie Consent

When you first visit our website, you will see a cookie banner asking for your consent. You can:

  • Accept All Cookies: Allow all cookies (essential + Cloudflare)
  • Decline Non-Essential: Only allow essential cookies

Your consent is stored in a cookie for 365 days. You can change your preferences at any time by clearing your browser cookies and revisiting the site.

Third-Party Services

We use Cloudflare as a content delivery network and security service. Cloudflare may set cookies for:

  • DDoS protection
  • Bot detection and mitigation
  • Performance optimization
  • Security monitoring

For more information about Cloudflare's cookie practices, visit: Cloudflare Cookie Policy

Updates to Cookie Policy

We may update this cookie policy from time to time. Any changes will be posted on this page with an updated "Last Modified" date. We encourage you to review this policy periodically.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below.

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Complaints

If you have a complaint about our handling of your personal information, you can:

  • Contact us directly using the information above
  • Lodge a complaint with the Australian Information Commissioner (OAIC)
  • Visit: www.oaic.gov.au